Chatbot News

One example of this put into practice is when conversational AI meets financial services. Digital humans working in banking or mortgage industries, for instance, are helping first-home buyers learn more and fill out disengaging loan application forms. Because digital humans have all the time Automation Customer Service in the world to dedicate to each potential …

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Other companies explore ways they can use chatbots internally, for example for Customer Support, Human Resources, or even in Internet-of-Things projects. Overstock.com, for one, has reportedly launched a chatbot named Mila to automate certain simple yet time-consuming processes when requesting sick leave. Other large companies such as Lloyds Banking Group, Royal Bank of Scotland, Renault …

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